CGM features and fixes · FreeStyle Libre 2 and 2 Plus

FreeStyle Libre 2 and 2 Plus follower not getting alerts

LibreLinkUp alerts are set per connection. A follower gets no glucose alarms if the wearer started the sensor with the reader instead of the app. (Abbott)

What the maker says to do

1. Open the connection's graph screen and tap the gear icon.
2. Turn on notifications for that connection.
3. Turn on notifications for LibreLinkUp in the phone's settings.
4. Turn off Do Not Disturb and Airplane Mode.
5. Ask the wearer to start the next sensor with the app.

In the US, Abbott's Libre app replaces the FreeStyle Libre 2 app for new sensors. LibreLinkUp alert settings for Libre 2 differ by the country of the wearer's LibreView account: the US list has no No Recent Data alert.

A call when readings stop

Glide sends every phone on the profile a lost signal banner after 30 minutes without a reading, and overnight it can call a phone number you verify (Premium). How the lost-signal call works.

More on the FreeStyle Libre 2 and 2 Plus

• Follower app not updating
• Signal loss
• Sensor error
• Warm-up
• Sensor failed early
• Alarms not sounding
• Compatible phones

Follower not getting alerts on other CGMs

• Dexcom G6
• Dexcom G7
• Dexcom ONE+
• FreeStyle Libre 3 and 3 Plus
• Medtrum TouchCare Nano CGM
• Eversense 365
• Medtronic Simplera

Sources, quoted

• Abbott: “Toggle ON to receive notifications from that Connection.”
• Abbott: “Go to your Connection’s glucose graph screen in the app.”
• Abbott: “Try going to the Notifications settings in your smartphone’s operating system and turn on notifications for your LibreLinkUp app.”
• Abbott: “Turn off Do Not Disturb.”
• Abbott: “Turn off Airplane Mode.”
• Abbott: “You will only receive glucose alarms if they start a new sensor with their app.”

Every quote is checked against its source page before each update of this site; last checked 2026-10-06. Makers change their apps; the source page is the authority when it differs.