CGM features and fixes · Eversense 365
Eversense 365 sensor failed early: getting a replacement
The sensor is implanted and removed by a health care provider, so there is no self-service replacement form. For transmitter or connection problems, Eversense Customer Service is 1-844-736-7348; talk to your health care provider about removing a sensor early. (Eversense)
What the maker says to do
- Check the Troubleshooting section of the Eversense 365 User Guide.
- Call Eversense Customer Service at 1-844-736-7348.
- Talk to your health care provider about removing the sensor before 365 days.
More on the Eversense 365
- Follower app not updating
- Signal loss
- Sensor error
- Warm-up
- Alarms not sounding
- Follower not getting alerts
- Compatible phones
Sensor failed early on other CGMs
- Dexcom G6
- Dexcom G7
- Dexcom ONE+
- Dexcom Stelo
- FreeStyle Libre 2 and 2 Plus
- FreeStyle Libre 3 and 3 Plus
- Medtrum TouchCare Nano CGM
- Medtronic Simplera
- SIBIONICS GS1
Sources, quoted
- Eversense: “If you still have connection problems after trying these steps, call Customer Service at 1-844-736-7348 (844-SENSE4U).”
- Eversense: “Check the Troubleshooting section of your Eversense 365 User Guide.”
- Eversense: “Talk to your health care professional if you are interested in having the sensor removed before being prompted by the system.”
Every quote is checked against its source page before each update of this site; last checked 2026-10-06. Makers change their apps; the source page is the authority when it differs.