CGM features and fixes · Eversense 365

Eversense 365 alarms not sounding

Phone Do Not Disturb silences app alerts except high priority ones; the Low Glucose Override setting lets low alerts play at full volume. If the transmitter does not vibrate, check pairing, the app's own Do Not Disturb option and the battery. (Eversense)

What the maker says to do

1. Turn on Low Glucose Override, and allow it in the phone settings.
2. Check that Do Not Disturb is off in Menu > Settings > Sound Settings.
3. Check that the smart transmitter is paired and charged.
4. Go to About > My Transmitter and tap Demonstration to test the vibration.
5. If it still does not vibrate, contact Customer Service.

More on the Eversense 365

• Follower app not updating
• Signal loss
• Sensor error
• Warm-up
• Sensor failed early
• Follower not getting alerts
• Compatible phones

Alarms not sounding on other CGMs

• Dexcom G6
• Dexcom G7
• Dexcom ONE+
• Dexcom Stelo
• FreeStyle Libre 2 and 2 Plus
• FreeStyle Libre 3 and 3 Plus
• Medtrum TouchCare Nano CGM
• Medtronic Simplera
• SIBIONICS GS1

Sources, quoted

• Eversense: “You must allow this in your mobile device settings.”
• Eversense: “If you don’t want to miss any alerts or notifications when your phone is on Silent Mode or Do Not Disturb, make sure the Low Glucose Override Setting is turned on (5).”
• Eversense: “Check that the smart transmitter is connected (paired) to your mobile device. Check that the Do Not Disturb is disabled by tapping Menu > Settings > Sound Settings. Check that your smart transmitter has enough battery power and charge if necessary. Go to About > My Transmitter and tap Demonstration .”
• Eversense: “If the smart transmitter still will not vibrate, contact Customer Service or your local distributor for further troubleshooting.”

Every quote is checked against its source page before each update of this site; last checked 2026-10-06. Makers change their apps; the source page is the authority when it differs.