CGM features and fixes · Medtronic Simplera

Medtronic Simplera compatible phones

Medtronic keeps a search-by-device compatibility tool for its apps at minimed.com/en-us/products/device-compatibility; the apps also say on first launch if a phone cannot be used. Medtronic advises turning off automatic system updates until a new version is confirmed. (Medtronic; Medtronic user guide, p. 14)

What the maker says to do

1. Search your phone model on Medtronic's device compatibility page.
2. Turn off automatic operating system updates on the phone.
3. Check the compatibility list before updating the phone's system.

Simplera (standalone) sends readings to the Simplera app on a phone; Simplera Sync pairs with the MiniMed 780G pump, and the MiniMed Mobile app is a secondary display for the pump.

More on the Medtronic Simplera

• Follower app not updating
• Signal loss
• Sensor error
• Warm-up
• Sensor failed early
• Alarms not sounding
• Follower not getting alerts

Compatible phones on other CGMs

• Dexcom G6
• Dexcom G7
• Dexcom ONE+
• Dexcom Stelo
• FreeStyle Libre 2 and 2 Plus
• FreeStyle Libre 3 and 3 Plus
• Medtrum TouchCare Nano CGM
• Eversense 365
• SIBIONICS GS1

Sources, quoted

• Medtronic: “MiniMed apps will notify you once opened on a mobile phone if they cannot be used.”
• Medtronic: “If your current device isn’t compatible or you’re looking for a new one, you can search for compatible devices below.”
• Medtronic: “Before updating your operating system or device, check the compatibility list above.”
• Medtronic user guide, p. 14: “Disable automatic operating system updates on the mobile device to avoid any unintentional updates that may prevent the app from operating.”

Every quote is checked against its source page before each update of this site; last checked 2026-10-06. Makers change their apps; the source page is the authority when it differs.